D&T Refrigeration and Air Conditioning are a leading provider within the commercial/ retail HVAC-R industry. Established in 2006, D&T have been providing tailored preventative and reactive maintenance services for some of Australia’s leading fuel retailers, supermarkets chains and high-end CAPEX clients throughout Metropolitan Melbourne and regional Victoria. Our vision is to become the HVAC/R supplier of choice within the commercial retail sector in which DT operates.
At D&T we know and understand how critical it is to be able to have continuity of service allowing for maximum trading capability. We see ourselves an integral aspect of our clients business and in assisting them achieve their business goals and objectives. Our Values are strongly aligned to the customer centric model in the sense that we are quick to respond and quick to resolve.
Our internal processes are managed via the “SimPro” platform, a recognised industry specific management tool. This platform offers full automation on all service activities meaning that all logged activities are received and despatched to our field team within a matter of seconds. “SimPro” also provides our clientele a level of comfort being fully transparent on time spent on site and itemises materials used which is then verified prior to being invoiced.
D&T only employ highly skilled, trained professionals which promotes a high performing culture and healthy competition amongst the wider team. This allows D&T to be the apex service provider who promotes a service delivery structure of first-time fix. We pride ourselves on ensuring that our service professionals are trained to the highest industry standards and hold appropriate levels of qualifications and relevant licenses.
Our proven track record for quality workmanship, our in-depth understanding of client’s needs and the high standard of workplace health and safety measures qualifies D&T as a significant industry leader within the services sector.